11131 Responsible Gaming

You can set a daily, weekly, or monthly deposit limit on your 11131 account at any time. Once a limit is in place, it takes effect immediately and cannot be raised until the chosen cooling-off period has passed. This ensures that any decision to increase your limit is a considered one, not an impulsive reaction during a session. Keeping your deposits capped is one of the most effective ways to make sure gaming stays within your personal budget. You can review and adjust your current deposit limit at any time from your account settings.

Session time reminders let you set a maximum duration for each individual gaming session on the platform. When your chosen time is reached, you will receive a clear notification prompting you to consider whether to continue or log out for a break. These reminders are an easy, low-friction way to keep track of how long you have been playing, especially during long evenings of sports betting or casino-style games. Regular breaks help you maintain a clear perspective on your spending and enjoyment. We encourage all Philippine members to use this feature as a standard part of their gaming routine.

The Take a Break feature allows you to temporarily suspend your access to the 11131 platform for a short, fixed period — from 24 hours up to several weeks. During this time, you will not be able to log in, place bets, or access games, but your account remains intact and your funds are secure. This option is ideal when you feel you need a brief pause without committing to a full self-exclusion. It is available immediately from your account settings with no waiting period. Taking a break is always a sign of healthy self-awareness, and we strongly encourage members to use it freely whenever it feels right.

If you feel that your gaming is becoming difficult to control, self-exclusion gives you the option to close your access to the platform for an extended period — from six months up to a permanent closure. During self-exclusion, you will be blocked from logging in, and any marketing communications from us will stop immediately. This is a serious and effective measure for members who recognise they need a longer break from online gaming. Requests for self-exclusion are processed promptly and cannot be reversed during the chosen exclusion period. We treat all self-exclusion requests with complete confidentiality and without judgement.

Reality checks are periodic on-screen prompts that remind you how long you have been logged in and how much you have wagered during your current session. They appear at intervals you choose — every 30, 60, or 90 minutes — and display a clear summary of your session activity so far. These prompts are deliberately non-intrusive but visible enough to serve as a meaningful pause in the flow of play. Research shows that regular reality checks significantly reduce the risk of losing track of time and spending during extended gaming sessions. You can configure your preferred reality check frequency in your account settings at any time.

If you are concerned about your own gaming habits or those of someone you care about, our support team is available to listen and help you understand your options without pressure or judgement. You can reach us using the contact details in the footer of this page, and all conversations are handled with full confidentiality. Beyond our internal support, we also encourage members in the Philippines to seek independent guidance from qualified organisations that specialise in gambling-related concerns. Seeking help early is one of the most effective steps you can take. You do not need to be in crisis to reach out — our team is here for any question, however small it may seem.